Sales conditions

Validity from 01-07-2023 until 30-06-2024, except any modification should be necessary before the indicated expiry date; such modifications will be communicated immediately.

  • The orders can be effected by Fax or e-mail.
  • In course of ordering all the conditions are defined:quantity and product characteristics, price, period and kind of delivery, transport, payment.
  • Varieties eventually not available in the requested size can be replaced with similar ones by Flor-coop, unless agreed differently in course of ordering.
  • As plants are perishable goods and during cultivation circumstances beyond our control like cold or bad weather a.s.o. could prevent the delivery, Flor-coop cannot be considered responsible for not effected delivery.
  • Every order must be accepted and confirmed by Flor-coop.
  • The buyer must indicate clearly the following: name of the firm, address, delivery address if different, VAT number, telephone number, Fax, and ev. E-mail. Flor-coop cannot be considered responsible in case of misdelivery caused by inexactness of the communicated data.
  • The indicated conditions are valid for minimum orders of € 3.000,00. For lower orders there will be applied different conditions from the usual ones and they are defined in course of ordering.
  • The indicated prices in the price list are net prices, ex our nurseries; packaging and transport are in charge of the customer.
  • The payment, if not agreed differently, is always to be effected on delivery. Any delay with payments will imply monthly interests on arrears according to the current bank rate of discount.
  • Any complaint must be notified to the seller within 8 days after the receipt of the goods by Fax or e-mail, detailed in the description of the reasons and the quantity of the complained product. Missing or broken plants must be indicated on the CMR or shipping document at the receiving of the goods. Moreover, the client will not have the possibility to claim for damages or reimbursement because of missing profits. Anyway, no claim for higher amount than the value of the goods will be accepted. Complaints not effected as indicated above won’t be considered.
  • We decline every responsibility for the reviving of the delivered plants because it depends on the cures given to them at their arrival, on the preparation of the ground and on the ways of planting them. The same for repotted plants and plants not kept well.
  • Flor-Coop reserves the right to maintain the propriety of the goods until their full payment from the buyer.
  • In case of controversy, the only court having jurisdiction is the Court of Verbania in Italy.
  • The buyer agrees with a tacit acceptance of what above mentioned in course of the order defining.

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